Privacy Policy

At RenoWeb, protecting your data is a priority. We understand the importance of privacy, particularly in the medical field. This Privacy Policy aims to inform you about how we collect, use, store, and protect your personal information when you use our services.

1. Information Collection

We collect certain personal information when you use our website, fill out forms, or interact with our services. This includes:

Identification Information: name, email address, phone number, medical specialty, and any other data provided via contact or appointment booking forms.
Professional Information: information about your practice, such as address, specialty type, and other data related to the management and promotion of your medical practice.
Technical Information: IP address, browser type, operating system, and browsing behavior on our website (via cookies).

2. Use of Data

The information collected is used to:

Provide our services, including website creation, Google My Business profile management, social media campaigns, and online appointment booking systems.
Improve the user experience on our website.
Provide you with relevant information about digital marketing services tailored to your medical practice.
Facilitate communication with you, respond to your requests, and optimize your online presence.
Manage online reviews to build patient trust and promote your practice.

3. Sharing of Information

Your personal information will never be sold or shared with third parties for commercial purposes. We may only share your data with:

Our trusted partners who help us deliver our services such as IT service providers and website hosts.
Legal authorities, when required by law or to protect our rights.

4. Data Security

We take the security of your data very seriously. We have implemented technical and organizational measures to protect your information against unauthorized access, loss, or destruction. This includes the use of encryption technologies and secure systems to store your data.

5. Data Retention

Your data is retained for the period necessary to fulfill the purposes mentioned in this Privacy Policy. We may retain certain information beyond this period if required by law or to protect our legitimate interests.

6. Your Rights

In accordance with United Kingdom data protection law, you have the following rights:

Access: You have the right to request a copy of the personal information we hold about you.
Rectification: You can request the correction of any inaccurate or incomplete information.
Erasure: You can request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
Objection: You have the right to object to the use of your data for direct marketing purposes. To exercise these rights, please contact us at the following email address: support@renoweb.co.uk

7. Cookies

Our website uses cookies to improve your browsing experience. A cookie is a small file placed on your device when you visit our website. You can manage or disable cookies through your browser settings. However, some features of the website may not function properly if you choose to disable cookies.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and you will be notified of significant changes by email or during your next visit to our website.

9. Contact

For any questions regarding this privacy policy or to exercise your rights, please get in touch with us at:

RenoWeb
Email: support@renoweb.co.uk
Telephone: +44 7451245346